Master plan

Project title: KK. „Master plan of the transport system of the City of Zagreb, Zagreb County and Krapina-Zagorje County – 1st and 2nd phase.

Beneficiary: Integrated traffic of Zagreb area Ltd., Park Stara Trešnjevka 2, 10000 Zagreb

Total value of the project without VAT: HRK 17,431,795

VAT: HRK 4,357,948.75

Total value of the project with VAT: HRK 21,789,743.75

Total amount of EU support: HRK 14,757,865.75

In accordance with the program of the company Integrated traffic of Zagreb area Ltd., activities were carried out as planned related to the development of the Master Plan of the transport system of the City od Zagreb, Zagreb County and Krapina-Zagorje County (hereinafter: Master Plan of the Transport System), which is the fundamental strategic document of the long – terme development of traffic in the mentioned area for the period 2020 to 2030.


Figure 1 Geographic coverage of the Master Plan

The Master Plan of the Traffic System of the City of Zagreb, Zagreb County and Krapina-Zagorje County is the fundamental strategic document of the long-term development of traffic in the mentioned area. Its development is conditioned by the need for further sustainable development of major cities and their environment, according to the economic and social objectives and needs to improve living conditions, environmental protection and preservation, to achieve energy savings and energy efficiency, and other sustainable development objectives.

Master Plan of the Traffic System will present objectives and measures to improve traffic safety, better accessibility and promotion of public transport, development of traffic that will be made and consistent with sustainable development guidelines for cities, regions and societies, measures to increase population mobility that include and strengthening the connectivity of counties with the city, and measures to gradually restrict individual traffic where accessibility to more environmentally sustainable forms of transport is possible or enabled.

In order to correct the existing traffic system deficiencies by the year of 2030, the Master Plan should offer appropriate solutions and set the main goals of the traffic system development, which the following would be achieved by:

  1. Improving transport accessibility to the whole area through the development of an efficient and sustainable transport system;
  2. Enabling greater mobility of the population using the modes of transport that are environmentally friendly, and energy and cost effective for society;
  3. Integrating transport subsystems through institutional, organizational and infrastructural improvements, with particular emphasis on the integration of public transport systems;
  4. Increasing traffic safety,
  5. Ensuring environmental and social sustainability and energy efficiency of the transport system,
  6. Environmental Protection,
  7. Improving modal transport distribution: reducing motorized and other modes of transport in favor of public transport, environmentally friendly and alternative modes of transport.

The Master plan for the transport system of the City of Zagreb, Zagreb County and Krapina-Zagorje County, Traffic model and Strategic study of environmental impact will be developed in two phases of the project:

Phase I (October 2016. – January 2018.)  – it included analysis of the current situation and development of the traffic model, collection of data on the current situation in the traffic system which included extensive traffic research, counting and surveys in traffic and analysis and processing of this data with the help of traffic model, problem identification and selection of hypotheses system, development of “do nothing” scenarios for the development of the transport system and development of SWOT analysis.

Phase II (February 2019. – April 2020.)  – it included testing hypotheses and testing the SWOT analysis, with the help of workshops with key stakeholders in the transport system, the List of Objectives and the List of Measures was defined, as well as key indicators of successful implementation of individual objectives for improving the transport system. The measures are defined for each transport branch, urban traffic and public passenger transport separately, and consist of infrastructural, operational and organizational measures and transport policy measures. A “do it all” scenario was created with time intervals in 2020, 2025 and 2030. The “Do everything” scenario analyzed and evaluated the planned projects in the observed region. Based on the list of objectives and the list of measures, the Draft Strategic Document “Master Plan of the Transport System of the City of Zagreb, Zagreb County and Krapina-Zagorje County” was prepared, the Strategic Environmental Assessment (hereinafter: SEA)and the process of public discussion on the Draft Master Plan were carried out, and as a special additional document after the adoption of the Master Plan, the document “Master Plan Implementation Plan” was prepared based on the preferred scenario of transport system development. implemented in order to achieve the defined goals and achieve the set KPI (key indicators of the implementation of this strategic plan). The implementation plan of the Master Plan envisages activities for the short-term – 2020, medium-term – 2025 and long-term – 2030, taking into account technical, legal and market constraints, logical dependencies, time required for preparation, actual workload capacity , available human resources and financing needs, sources and conditions for allocation of responsibilities as well as envisaged available sources of financing and budgets of the holders of individual measures.

The implementation plan of the Master Plan defined the following:

  • Detailed activities for the implementation of the adopted objectives and measures (eg further detailed studies required for the development of measures in activities and / or projects) with defined responsibilities for project preparation and management and deadlines.
  • Monitoring program for the implementation of the Master Plan including the method of measuring indicators, with the coordination of project implementation at the regional level and continuous monitoring and reporting (semi-annual / annual reports) and large reports.
  • Analysis of the main risks for the implementation of the Master Plan, with mitigation / contingency measures.
  • Scheduling the next review / update of the “Master Plan Implementation Plan” taking into account potential discontinuities and continuing the project planning and implementation process.
  • Estimation of required amounts of investments with proposed dynamics and stages / phases of project implementation. As part of the development of the 2nd phase of the Master Plan, a SEA of the Master Plan was conducted. The SEA was initiated and carried out simultaneously with the development of the Plan, with the SEA being based on the preparation of the Strategic Environmental Assessment Study. The purpose of the SEA is to prevent and mitigate possible significant environmental impacts that the Plan could have on the environment through its implementation. The results of the SEA (conclusions and recommendations) were taken into account when adopting the Master Plan. The procedure also included mandatory public consultation in accordance with the Decree on the SEA of the Strategy, Plan and Program (Official Gazette No. 3/17).

In the development of the 2nd phase of the Master Plan, the company Integrated traffic of Zagreb area Ltd. participated in the role of the client. (IPZP) and its co-owners who were also partners in the project City of Zagreb, Zagreb County and Krapina-Zagorje County.

In accordance with the defined measures in the “Master Plan of the Transport System of the City of Zagreb, Zagreb County and Krapina-Zagorje County” and in accordance with the Master Plan Implementation Plan, improving traffic accessibility, improving modal traffic distribution, achieving greater attractiveness of public transport and increasing use of public transport region (from the city of Zagreb to the surrounding suburbs and the whole region and vice versa), is planned to be achieved through the “integration of public passenger transport system” which primarily includes the following:

  1. Involvement of all cities and municipalities in the region in a single integrated transport system through a common tariff, through a harmonized organization of public transport, mutually harmonized timetables and a harmonized level of quality of transport service;
  2. Operational and organizational integration of all forms of public transport; rail, tram, bus, taxi and various alternative forms of movement (walking, cycling, e-mobility, etc.);
  3. Application of one transport passenger ticket for the entire journey by public transport in the field of integration (in the integrated transport system);
  4. Better informing of public transport users about timetables, tariffs, arrivals and departures of vehicles (in real time), through various communication channels (displays at stops and in vehicles, internet, applications for mobile phones, other);
  5. Greater availability of public transport services through an optimally designed public transport network (optimization of existing public transport lines, abolition of parallel public transport lines, establishment of on-demand transport in sparsely populated parts of the region, shortening travel times due to synchronized public transport lines and optimal adapted transfer time passengers, other);
  6. Achieving a good price of public transport through a sustainable financial model of costs and subsidies in the public passenger transport system;
  7. Improvement of the accompanying transport infrastructure of the public passenger transport system, which includes the following: modernization of public transport stops, construction and modernization of intermodal terminals, construction of parking lots for cars, bicycles and taxis next to railway stations, construction of bicycle paths connected to public transport stops. modernization of access to the attitudes of persons with reduced mobility, etc.
  8. Procurement of environmentally friendly public transport vehicles with reduced CO2 emissions.


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The project was co-financed by the European Union from the Cohesion Fund.

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